There appears to be a bug in Overwatch 2 that causes Xbox players to get disconnected from the server because their “profile was signed out” whenever they complete an Achievement. Overwatch 2 Xbox achievements disconnecting bug Once you’ve completed the account merging process, you will eventually get all your Overwatch 1 unlock on your Overwatch 2 profile. The issue appears to be largely due to two things: incomplete account merging, which is made worse by a bug that sometimes prevents an account merging menu option from appearing, and a slow migration process. Blizzard is aware of the issue and is working on a solution but assures players that none of their data has been lost. Players are also experiencing issues with Overwatch 2 cross-progression and account merging, leading to progress not being carried over and accounts seemingly getting reset. Cross-progression and account merging not working in Overwatch 2 If this issue is affecting you now, we advise that you try logging in to Overwatch 2 every so often to see if the issue has been fixed, otherwise you’ll just need to wait.
This is especially annoying for players that set up cross-progression by merging their accounts to keep all their unlocks and stats, but a fix is being worked on. Blizzard is aware of an issue that is causing some Overwatch 2 players that merged their console and PC accounts to receive an error message about an “Unexpected Server Error”.
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